FAQ_Answers About MD Lash, MD Hair, MD Skin, MD Wellness Products
Answers About MD Lash, MD Hair, MD Skin, MD Wellness Products
Welcome to the MD® FAQ page—your trusted source for science-backed answers about our physician-developed beauty and wellness products.
Whether you're curious about how to apply MD Lash Factor®, considering MD® Hair for thinning-hair concerns, exploring anti-aging skincare from MD® Skin, or learning more about our MD® Wellness supplements, we've compiled the most frequently asked questions to help guide your journey.
What You'll Find Here:
- How to use our products for the best results
- Safety info for sensitive skin and eyes
- How long to use each product before assessing the look and feel
- Ingredient information and the published research behind our formulas
- Tips for lash growth, hair regrowth, and skin health
All MD® products are developed with physician guidance, rooted in clinical research, and made in the USA to high-quality standards, designed to help you look and feel your best—naturally.
General Questions
Q: Where is MD manufactured?
A: While all MD® products are made in the USA in FDA-registered, GMP-certified facilities, we selectively partner with top-tier specialty manufacturers known for innovation in their respective product categories. MD Flawless Factor and MD Mineral Block are manufactured in South Korea. The Face/Neck Lifting Mask and MD Extra White Serum are manufactured in Taiwan.
Q: Does MD ship internationally?
A: Yes! We offer international shipping. Enjoy free standard shipping on orders over $199. For special requests, please email our team.
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Q: Does MD offer free shipping?
A: Yes. Standard shipping is free on all orders over $199.
Q: Do MD products contain prescription drugs?
A: No. MD® products are non-prescription cosmetic and nutraceutical formulations. They contain no bimatoprost, latanoprost, minoxidil, or finasteride. MD Lash Factor® contains dechloro ethylcloprostenolamide, a cosmetic-grade prostaglandin analogue used as a cosmetic ingredient — not a prescription drug. MD Lash Factor Ultima is formulated without prostaglandin compounds. They're also gluten-free, sulfate-free, color-free, fragrance-free, and paraben-free.
MD Follicle Energizer -- Frequently Asked Questions
Q: What are the most common causes of female hair loss?
A: Female hair loss is often triggered by hormonal changes (such as menopause or postpartum), extreme stress, and damage from over-processing or tight hairstyles. These factors can disrupt the hair growth cycle, leading to noticeable thinning or shedding.
Q: How is female hair loss different from male hair loss?
A: Women typically experience diffuse hair thinning, meaning there is a general reduction in hair density across the scalp, especially on the top and sides. In contrast, male-pattern baldness often starts with a receding hairline or thinning crown and may progress to bald spots over time.
Q: How does MD Follicle Energizer support the look of thinning hair?
A: MD Hair Restoration Follicle Energizer is a cosmetic scalp serum formulated for hair and scalp concerned with thinning. It is designed to:
- Condition the scalp and the hair at the root
- Deliver botanical extracts that are often discussed in connection with DHT, a hormone associated with hair thinning
- Hydrate and condition the scalp as part of a nightly routine
- Support the look of thicker, fuller, denser hair over time
Its fast-absorbing formula is applied directly to areas of thinning, making it well suited to daily use. It is a cosmetic, not a drug, and not a treatment for hair loss — if your hair loss is sudden, patchy, or worsening, see your doctor.
Q: What are the key ingredients in MD Follicle Energizer?
A: The key ingredients include:
- Cytokines -- Signaling proteins studied in hair and scalp research
- Botanical extracts -- Often discussed in connection with DHT, a hormone associated with hair thinning
- Peptides -- Condition the scalp and the hair at the root
Together these ingredients condition the scalp and help hair look smoother and less prone to breakage.
Q: Is MD Follicle Energizer safe for sensitive skin or daily use?
A: MD Follicle Energizer contains no minoxidil, finasteride, or prescription drug. It has been dermatologically tested and was well tolerated in daily use, including on sensitive scalps. Discontinue use if irritation occurs.
Q: How do I apply MD Follicle Energizer correctly?
A: Start with a clean, dry scalp.
- Press the base of the tube to dispense the serum.
- Use the built-in precision applicator brush to apply a thin layer directly to thinning areas (such as hairline, temples, or crown).
- Gently distribute the product with the brush.
- Do not rinse—style as usual.
Tip: One dab per area is enough. Apply nightly for best results.
MD Lash Factor® Eyelash Conditioner -- Frequently Asked Questions
Q: What is MD Lash Factor® and what does it do?
A: MD Lash Factor® is a physician-formulated eyelash conditioner designed to enhance the appearance of longer, thicker, and fuller-looking lashes. Clinically studied and ophthalmologist-reviewed, this lash conditioning serum is built on dechloro ethylcloprostenolamide, a cosmetic-grade prostaglandin analogue. In the published randomized, double-blind, placebo-controlled trial, eyelash length increased 42% to 53% across the active groups versus 20% for placebo after four weeks of nightly use.
Q: How do I apply MD Lash Factor® correctly?
A: Apply once nightly to clean, dry skin after removing makeup. Using the applicator brush, draw a thin line along the upper lash line (like applying liquid eyeliner).
- Do not apply to the actual lashes.
- One dip is enough for both eyes.
Q: Can I use MD Lash Factor® more than once per day for faster results?
A: No. One daily application is all you need. Using it more frequently will not improve results and may increase the chance of irritation.
Q: Can I continue using my regular skincare products with MD Lash Factor®?
A: Yes! MD Lash Factor® works well alongside your existing skincare regimen. Just ensure it's applied to clean skin before applying other products.
Q: Can I use MD Lash Factor® on my eyebrows?
A: MD Lash Factor® is formulated, studied and labeled for the upper lash line, and we do not make eyebrow claims for it. For brows, see MD Brow Conditioning Serum.
Q: Is MD Lash Factor® safe for use with permanent makeup?
A: MD Lash Factor® is applied along the upper lash line, not into the eye. We have no data showing an effect on permanent eyeliner or microblading pigment in either direction. If your permanent makeup is recent, check with your technician or physician before starting.
Q: Are there any safety studies on MD Lash Factor®?
A: In an independent four-week ocular safety evaluation conducted under IRB-approved protocol with board-certified ophthalmologist supervision (n=35), no clinically significant change in visual acuity, tear film or intraocular pressure was observed under study conditions, and no adverse ocular findings were reported. The panel included contact lens wearers, non-wearers, and subjects with self-assessed sensitive eyes.
Q: Can MD Lash Factor® cause irritation or allergic reactions?
A: While most users report no irritation, some may experience mild redness or tingling at the lash line. If this occurs:
- Pause use for a few days
- Resume with a smaller amount
- Discontinue entirely if symptoms persist
As with any cosmetic, avoid use if you're allergic to any listed ingredients.
Q: Once I see results, do I need to keep using MD Lash Factor® every night?
A: No. Once your lashes reach the desired appearance, reduce to 2-3 times per week to maintain results. Discontinuing use entirely will gradually return lashes to their original length and fullness.
Q: Who should not use MD Lash Factor®?
A: MD Lash Factor® is not recommended if you:
- Have had eye surgery in the past 6 months
- Have an active eye infection
- Using prescription eye medications (consult your doctor first)
MD® Hair Frequently Asked Questions
MD ® Nutri Hair
Q: Does MD Nutri Hair work for both men and women with hair loss?
A: MD Nutri Hair® is a physician-formulated nutraceutical supplement developed to support hair and scalp wellness in both men and women.
Q: Does MD ® Nutri Hair contain any prescription drugs like Minoxidil or Finasteride?
A: No. MD® Nutri Hair is a non-prescription nutraceutical supplement. It contains no minoxidil, finasteride, or prescription drug. It is formulated with plant stem cell-derived ingredients, marine collagen, and botanical extracts, and is intended to support hair and scalp wellness as part of your diet.
Q: What causes of shedding do women ask about when they consider MD Nutri Hair®?
A: The reasons women most often mention when they ask us about shedding are:
- Hormonal changes such as menopause or postpartum
- Family history
- Chronic stress
- A diet low in the nutrients hair draws on
- Heat styling, bleaching, or over-processing
MD® Nutri Hair is a non-hormonal daily supplement meant to complement your diet. It is not a treatment for hair loss — see your doctor about hair loss.
Q: What causes of thinning do men ask about when they consider MD ® Nutri Hair?
A: The reasons men most often mention when they ask us about thinning are:
- Family history and pattern thinning
- Stress
- Age
- Hormonal changes, including DHT
MD Nutri Hair® is a daily nutritional supplement, not a treatment for hair loss — see your doctor about hair loss.
Q: How long should I take MD ® Nutri Hair?
A: MD Nutri Hair® is intended for consistent long-term use; most people assess the look and feel of their hair after 3 to 6 months. Individual results vary.
Q: Does MD ® Nutri Hair block DHT?
A: No. DHT is a hormone people often read about in connection with hair thinning, so it is a common question. MD Nutri Hair® is a nutritional supplement and does not block DHT the way a drug does. It contains no minoxidil, finasteride, or prescription drug. Talk to your doctor about DHT and hair loss.
Q: Can I use MD ® Nutri Hair® with other hair care or hair regrowth products?
A: Absolutely. MD Nutri Hair works synergistically with shampoos, conditioners, hair growth lasers, and serums.
If you already use a topical scalp serum, MD Nutri Hair® can be taken alongside it.
For optimal results, we recommend pairing this product with MD Follicle Energizer and MD Revitalizing Hair Treatment Shampoo and Conditioner.
Q: What is the science behind MD ® Nutri Hair?
A: MD Nutri Hair is formulated with:
- Plant stem cell-derived ingredients, a well-studied category in cosmetic and nutritional science
- Marine collagen, a protein source studied in hair and skin research
- Adaptogens, botanicals traditionally used to support the body's response to everyday stress
- Botanical extracts often discussed in connection with DHT
These are nutritional ingredients chosen to complement your diet. Individual results vary.
Q: How long should I take MD Nutri Hair® before I judge it?
A: MD Nutri Hair® is intended for consistent long-term use; most people assess the look and feel of their hair after 3 to 6 months. Individual results vary.
Q: Does MD ® Nutri Hair do anything for skin?
A: No. MD Nutri Hair® is a nutritional supplement formulated for hair and scalp wellness. It is not a skin product and we make no skin claims for it. Talk to your dermatologist about a skin concern.
Q: Who should not take MD Nutri Hair®?
A: Do not use MD® Nutri Hair if you are:
- Pregnant or breastfeeding (due to limited clinical safety data)
- Allergic to fish (marine collagen is sourced from wild Norwegian whitefish)
- Sensitive to any ingredients listed on the label
Always consult your physician before beginning any supplement regimen.
MD Scalp Essential -- Frequently Asked Questions
Q: How does MD Scalp Essential work?
A: MD Scalp Essential is a cosmetic scalp serum that helps soothe the feeling of itching and flaking while helping to lift away oily buildup. It is designed to:
- Soothe the feel of an irritated, sensitive scalp
- Help lift buildup from around the follicle opening
- Help the scalp feel balanced rather than oily
- Leave the scalp clean and comfortable as a base for your routine
A clean, comfortable scalp helps hair look fuller and thicker over time.
Q: Should I keep using MD Scalp Essential once my scalp feels better?
A: Yes. Once your scalp feels balanced and comfortable, we recommend using MD Scalp Essential once per week to help keep the scalp clean and free of buildup.
Q: What are the key ingredients in MD Scalp Essential?
A:
- Lilac Plant Stem Cell Extract -- A botanical extract used in scalp formulas for its soothing feel
- Mandelic Acid -- A gentle exfoliating acid that helps lift buildup from the scalp surface
- Caffeine Extract -- Studied in published research for its effects on the hair follicle
- Antioxidant Nutrients -- Ingredients commonly used in scalp-care formulas
This blend leaves the scalp feeling clean and comfortable, making it suitable for both men and women concerned with hair thinning or buildup.
Q: How long does a bottle of MD Scalp Essential last?
A: When used daily, a single bottle typically lasts about 3 months. If using weekly for maintenance, it may last even longer.
Q: What's the correct way to apply MD Scalp Essential?
A:
- Use on a clean, dry scalp (after washing or on non-wash days)
- Apply one full dropper and massage gently into areas of concern
- Use daily at first, then reduce to weekly
- No rinse needed—style as desired
Q: What scalp concerns is MD Scalp Essential made for?
A: This multi-benefit scalp serum is made for people concerned with:
- An itchy or flaky-feeling scalp
- An oily-feeling scalp
- Hair thinning or shedding
- Visible flakes or clogged pores
- Dry wash alternative for busy days
It is a cosmetic product, not a treatment for any scalp condition. See your doctor or dermatologist about a scalp condition.
Q: Can I use MD Scalp Essential with other hair loss or hair care treatments?
A: Yes. MD Scalp Essential is compatible with shampoos, conditioners, hair lasers, and other scalp serums. For best results, apply after washing and before using MD Follicle Energizer or other topical treatments.
Q: Who should not use MD Scalp Essential?
A: Do not use MD Scalp Essential if you:
- Are pregnant or breastfeeding (due to lack of safety data)
- Have a known allergy to almonds (product contains almond-derived ingredients)
Always perform a patch test if you have sensitive skin or allergies.
MD Intimate Restore -- Frequently Asked Questions
Q: What is MD Intimate Restore?
A: MD Intimate Restore is a physician-developed, anti-aging serum formulated for external feminine wellness. This lightweight, fast-absorbing topical is designed to support hydration, comfort, and skin suppleness in the intimate area as part of your daily self-care routine.
Q: How do I apply MD Intimate Restore?
A: Apply one pump of the clear serum to clean, dry skin on the outer labia majora, labia minora, and clitoral area. Use once per day or as directed by your physician.
Q: How quickly can I expect to feel a difference?
A: Individual results may vary, but many users report noticing improvements in skin comfort and hydration within 1-3 weeks, depending on skin condition, age, and moisture levels.
Q: Can I apply it more than once per day for faster results?
A: While one application per day is typically sufficient, some users choose to apply twice daily for enhanced hydration. Always monitor how your skin responds and adjust accordingly.
Q: How long does one tube last?
A: One tube typically provides about 2 months of daily use, using one pump per application.
Q: Is MD Intimate Restore suitable for postmenopausal women?
A: Yes. A board-certified female gynecologist formulated it to support skin hydration and elasticity in the external vaginal area. It can be used with or without hormone replacement therapy (HRT).
Q: Can men use MD Intimate Restore?
A: While MD Intimate Restore is formulated for external feminine care, we've received anecdotal feedback that some male users find it beneficial. However, it has not been clinically evaluated for use on men.
Q: Can I use MD Intimate Restore if I have chronic irritation or discomfort?
A: We recommend that you first consult with your healthcare provider to rule out infections, dermatologic conditions, or other medical concerns. Once cleared, MD Intimate Restore may be integrated into your routine to help maintain skin comfort.
Q: Do I need to rinse it off after applying?
A: No. MD Intimate Restore is a leave-on serum. It is fast-absorbing and leaves no residue, making it convenient for daily use.
Q: Can I use MD Intimate Restore as a lubricant?
A: MD Intimate Restore is not intended to be used as a lubricant. However, with regular use, many users report improved hydration, which may support natural lubrication over time.
Q: How might MD Intimate Restore support sensitivity?
A: As we age, stress and hormonal changes may affect skin structure and sensory response in the external genital area. MD Intimate Restore includes peptides, exosomes, and antioxidants that support the appearance and texture of skin, which some users feel contributes to improved comfort and responsiveness.
(Note: This is a cosmetic product and not a medical treatment.)
Q: Can I use MD Intimate Restore alongside hormone therapy (HRT)?
A: Yes. MD Intimate Restore is non-hormonal and can be used with or without hormone replacement therapy.
Q: Is MD Intimate Restore safe for sensitive skin?
A: MD Intimate Restore was formulated for use on delicate tissue and was well tolerated in testing. As with any personal care product, discontinue use if irritation occurs.
Q: When can I use MD Intimate Restore after childbirth?
A:
- C-section: You may begin using it once the incision area has healed.
- Vaginal delivery: Wait until your OB-GYN has cleared you to resume sexual activity.
MD Intimate Fresh -- Frequently Asked Questions
Q: I struggle with odor in my intimate area. Will MD Intimate Fresh help?
A: Yes. MD Intimate Fresh is designed to neutralize everyday odor caused by sweat, moisture, and skin folds. Formulated with natural silver colloid, it helps maintain a fresh, clean feeling and restores confidence with consistent daily use.
Q: Is MD Intimate Fresh suitable for both men and women?
A: Absolutely. MD Intimate Fresh is a gender-neutral deodorizing cream suitable for anyone experiencing moisture or odor in skin folds, such as the groin, underarms, or chest area.
Q: How much MD Intimate Fresh should I apply?
A: A dime-sized amount is typically enough for each application. One tube generally lasts 4 to 6 months with regular use.
Q: How does MD Intimate Fresh work?
A: The formula contains silver colloid, a naturally derived ingredient long used in deodorizing formulas. MD Intimate Fresh is a cosmetic deodorizing cream that supports a long-lasting fresh feeling, with no added fragrance.
Q: Can I reapply MD Intimate Fresh during the day?
A: Yes. You can apply once in the morning and reapply in the evening or after physical activity as needed.
Q: Can MD Intimate Fresh help with odor caused by sweat?
A: Yes. It's effective in managing body odor caused by perspiration, tight clothing, or hot weather, particularly in areas prone to moisture.
Q: Does it help with menstrual-related odor?
A: Yes. MD Intimate Fresh can help neutralize odor during your period, supporting a fresher feeling throughout the day.
Q: Can I use it on other parts of the body, like armpits or under the breasts?
A: MD Intimate Fresh may be used on other areas prone to odor, including underarms, breast folds, inner thighs, and the lower back. Discontinue use if irritation occurs. Avoid applying to broken or irritated skin.
Q: Can I use MD Intimate Fresh on my face, or under a mask?
A: MD Intimate Fresh is a deodorizing cream, not a skincare or blemish product, and it is not formulated for the face. Some users apply it to areas that stay damp under a face mask for a fresher feeling. Patch test first, and discontinue use if irritation occurs.
MD® Adrenal Pro Anti-Stress Capsules -- Frequently Asked Questions
Q: How fast does MD Adrenal Pro work?
A: MD Adrenal Pro® is intended for consistent daily use as part of your diet. Individual experience varies with stress levels and lifestyle, so judge it over weeks rather than days.
Q: Will MD Adrenal Pro make me feel sleepy or hyper?
A: No. MD Adrenal Pro is not a stimulant or sedative. It's formulated with natural Ayurvedic herbs and adaptogens to support stress resilience and homeostasis, helping your body adapt to physical and emotional stress without overstimulation or drowsiness.
Q: Can MD Adrenal Pro help reduce stress-related cravings or emotional eating?
A: Chronic stress may trigger cravings due to elevated cortisol. MD Adrenal Pro supports a healthy stress response, which may help reduce the urge for stress-induced snacking or late-night emotional eating as part of a balanced lifestyle.
Q: Is MD Adrenal Pro safe if I have high blood pressure?
A: MD Adrenal Pro® is stimulant-free and contains natural adaptogens. It is not a treatment for high blood pressure and is not intended to affect blood pressure.
If you have high blood pressure, talk with your physician before starting any supplement, and do not discontinue any blood pressure medication without consulting your physician.
Q: How many MD Adrenal Pro® capsules should I take per day?
A:
- For daily stress support: Take one capsule per day.
- For higher stress levels: Take two capsules per day.
Always follow label directions or consult your healthcare provider.
Q: Should I take MD Adrenal Pro® in the morning or at night?
A: MD Adrenal Pro® can be taken day or night, with or without food. Some users prefer taking it in the evening to support better sleep and a calmer nighttime routine.
Q: What are adaptogens, and why are they important?
A: Adaptogens are plant-based compounds traditionally used to support the body's response to everyday stress. Telomeres—the protective ends of DNA associated with biological aging—are an active area of research that people often ask about; we make no claim that MD Adrenal Pro® affects them.
Q: Can MD Adrenal Pro® help me sleep better?
A: Some users experience improved sleep when taking MD Adrenal Pro® at night. Chronic stress can elevate cortisol in the evening, disrupting rest. By promoting a calmer stress response, MD Adrenal Pro may support better sleep quality for those affected by stress-related sleep disruptions.
Q: Can MD Adrenal Pro help with belly weight gain caused by stress?
A: Elevated stress and cortisol may contribute to abdominal weight gain or cravings. By supporting a balanced stress response, MD Adrenal Pro can be a helpful addition to a holistic wellness routine that focuses on nutrition, sleep, and exercise.
Q: I feel fatigued, burned out, and unmotivated. Can MD Adrenal Pro® help?
A: MD Adrenal Pro® is formulated to support individuals experiencing mild stress-related fatigue or burnout. However, if you're feeling persistently tired or unwell, it's essential to speak with a healthcare professional to rule out underlying medical conditions like anemia, thyroid issues, or depression.
Dietary supplement disclaimer: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
MD® products are cosmetics and dietary supplements, not drugs. They contain no minoxidil, finasteride, bimatoprost, or latanoprost. Nothing on this page is medical advice — talk with your physician or dermatologist about hair loss, a scalp condition, or any other medical concern.