FREQUENTLY ASKED QUESTIONS

General:

Where is MD manufactured?

     MD products are made in the USA in US FDA registered GMP facilities. The exception is our BB cream from Korea and Face/Neck Lifting Mask Treatment is from our manufacture partner in Taiwan.

Does MD ship internationally?

     Yes, we are happy to ship internally. Enjoy free standard shipping for orders over $199. For special instructions please email us.

Does MD offer FREE SHIPPING?

     Yes, we offer free standard shipping for orders over $199.

Are MD products drug and hormone-free?

     Yes, we develop clinically strength products that are free from harsh chemicals, drug, and hormone-free We are also gluten, sulfate, color, fragrance, and paraben free.

MD FOLLICLE ENERGIZER

Q: What causes female hair loss?

     A most common cause for female hair loss is from childbirth, menopause, or over-processed hair


Q: What is the difference between male and female hair loss?

     In women, hair loss tends to be more diffuse—meaning you'll see an all-over thinning of hair on top and sides of the scalp including a decrease in volume, thickness, and fullness. In male-pattern hair, loss one see the receding hairline and/or thinning of the crown area and eventual development of bald spots


Q: How does MD Hair Restoration Follicle Energizer work?

     MD Hair Restoration Follicle Energizer is designed specifically for accelerated hair loss by revitalizing follicles and support hair growth. It contains potent DHT blockers to reduce hair loss while peptides improve hair thickness and fullness during the growth phase (anaphase) of the hair growth cycle.


Q: What are the active ingredients in MD Hair Restoration Follicle Energizer?

     The active ingredient, cytokines, activate dormant hair follicles by increasing follicular cell metabolism to improve microcirculation and support optimal hair growth. It also supports the support of hair follicles to minimize breakage and premature shedding of hair.


Q: Is MD Hair Restoration Follicle Energizer safe?

     Yes. MD Hair Restoration Follicle Energizer is free from hormones and drugs so it can be used safely. It has been skin tested to ensure no irritation.


Q: How do I use MD Hair Restoration Follicle Energizer?

     Simple. Apply nightly on a dry, clean scalp. Dispense MD Follicle Energizer by clicking the base of the tube. Apply the product with a precision brush on the scalp where the hair is thinning. One dab per area should be sufficient for both the front and back portions of your scalp. Using the applicator brush, distribute the product along with the problem areas. No need to rinse off. Style as desired.

 

MD Lash Factor Eyelash Conditioner

Q: What is MD Lash Factor?

     MD Lash Factor is a physician formulated eyelash conditioner that helps to promote the appearance of longer, thicker, and fuller looking eyelashes in 4 to 5 weeks.


Q: How do I use MD Lash Factor?

     At night after cleansing, apply a thin line of MD Lash Factor to your upper lash line once a day, as though you were applying liquid eyeliner. Do not apply MD Lash Factor to your actual eyelashes and only use a small amount when applying the product.


Q: Can I apply MD Lash Factor more than once a day?

     For optimal results, you need only apply a very small amount to your upper lash line once a day.


Q: Am I still able to use my regular skincare line while using your products?

     Yes! MD Lash Factor makes a wonderful addition to your skincare routine.


Q: Can I use MD Lash Factor on my eyebrows?

     Yes! MD Lash Factor is safe to use on your eyebrows to help your over-plucked eyebrows look denser, thicker, and darker.


Q: Can I use MD Lash Factor if I have had permanent makeup done?

     Yes! MD Lash Factor is safe to use on permanent makeup and will not cause any discoloration or fading.


Q: Have any safety studies been done on MD Lash Factor?

     Yes! In an independent clinical study by a board-certified ophthalmologist, MD Lash Factor showed no effect on visual acuity, cornea, eyelid, and conjunctiva. There were no changes in color or deposits on the contact lenses


Q; Have any allergic reactions or allergies been reported from the use of MD Lash Factor?

     As with any cosmetic preparation, there are some individuals that may be allergic to one or more components of the product. If you know or suspect that you might be allergic to any of the ingredients used in MD Lash Factor, we recommend that you do not use the product. Some users have reported a mild irritation at the base of their upper lashes while using the product. If this occurs, you can either temporarily withhold using the product for a few days and then continue to use, or stop using the product if severe irritation occurs. Most of our users report no irritation or minimal irritation after a few weeks of use.


Q; Once I have the results I am looking for, do I have to keep using MD Lash Factor every night?

     No. Once you have your desired look you can go ahead and use MD Lash Factor 2 to 3 times a week to maintain your current look. If you do decide to stop using MD Lash Factor, your lashes will go back to their original length.


Q: Who should not use MD Lash Factor?

      We do not recommend using MD Lash Factor if you are currently using eye medication, have had eye surgery in the last 6 months, or have an eye infection

 

MD NUTRI HAIR

Supplement for Thinning Hair

Q: Does MD Nutri Hair work for both male and female hair loss?

     Yes. MD Nutri Hair was formulated for both men and woman facing hair loss and thinning hair

Q: Does MD Nutri Hair contain prescription medication or drugs?

     No, MD Nutri Hair uses natural plant stem cell-derived ingredient and does not contain drugs such as Minoxidil or Finasteride

Q: What types of female hair loss can MD Nutri Hair help?

     MD Nutri Hair is designed to address female hair loss from genetic stress, menopause, childbirth, diet, and overworked hair

Q: What type of male hair loss does MD Nutri Hair work for?

     MD Nutri Hair address male pattern hair loss due to genetic, hormonal, stress, and aging.

Q: Does MD Nutri Hair work fast?

     MD Nutri Hair works quickly. For those with greasy scalp or skin, you will notice fewer oil products as quickly as 2 days. This means less shampoo required and less acne.

Q; Does MD Nutri Hair block DHT?

     Yes, MD Nutri Hair blocks DHT, a compound that causes miniaturization of hair follicles and hair loss. It is also the cause of acne.

Q: Can I use MD Nutri Hair with my current shampoo or hair regeneration products?

     Yes, MD Nutri Hair works quickly by addressing the hormonal and genetic causes of hair loss. You may continue using your hair laser, shampoo or conditioners, or topical regimens. However, if you are on DHT blockers, you may discontinue saving time and money. For best result, consider addition Follicle Energizer and MD Revitalizing Hair Treatment and Conditioners for Thinning Hair.

Q: What is the science behind MD Nutri Hair?

     By using the latest plant stem cell technology to address aging and hormonal causes of hair loss, MD Nutri Hair counters hair loss for both men and women. Active ingredients also counter autoimmune attacks to our hair follicles due to extreme physical or psychological stress. All to work together with hair's natural growth cycle top optimize hair growth.

Q: How soon will I notice less hair shedding when on MD Nutri Hair?

     Most notice less hair loss in 2-3 weeks. With persistent use, you will see the best result in about 6-12 months depending on the degree of hair loss.

Q: Why does MD Nutri Hair also work on my cystic acne?

     MD Nutri Hair is a potent natural DHT blocker. By doing so, you will notice less oily skin and a significant decrease in acne in a few days!

Q: Who should not take MD Nutri Hair?

     Due to the lack of clinical studies in pregnant and breastfeeding women, we do not recommend MD Nutri Hair is not recommended for pregnant or breastfeeding women. Collagen contained in MD Nutri Hair is derived from wild Norwegian Whitefish. Please do not take it if you are allergic to fish or any of the ingredients.

 

MD SCALP ESSENTIAL

Q: How do MD Scalp Essentials work?

     MD Scalp Essentials immediately relieves and calms the itching scalp. It refreshes greasy and oily scalp to unclog clogged hair follicles to promote a more youthful-looking scalp for fuller and thicker-looking hair.


Q: Should I continue to use MD Scalp Essentials once my symptoms are resolved?

     Yes. Apply once per week to keep your scalp feeling healthy and fresh.


Q; What are the active ingredients in MD Scalp Essentials?

     Lilac extract derived from plant stem cell technology to instantly soothe and the itch. It will also block DHT and stop excess oil production and shedding. Anti-aging ingredients to nourish your scalp to optimize the hair growth cycle. Mandelic acid decongests hair follicles for a healthy scalp and healthy hair. Caffeine extract with proven clinical results to stimulate hair growth.

Q: How long does a bottle of MD Scalp Essential lasts?

     Use daily, you should get about 3 months of usage per bottle.


Q: How do I use MD Scalp Essentials?

     Massage 1 dropper full daily onto clean scalp. Repeat until symptoms improve. Apply weekly to maintain results.


Q: What can I use MD Scalp Essentials for?

     It May is used for scalp irritation, dandruff, excess oil production, and thinning hair You can also use it as a dry wash to save time from shampoo.


Q: Can I use MD Scalp Essentials with my other hair regeneration products?

     Yes. MD Scalp Essentials may be used in conjunction with other regeneration products. Use on the scalp after shampoo/conditioner. Followed by Follicle Energizer.


Q: Who should not use MD Scalp Essentials?

     MD Scalp Essentials is not recommended for pregnant or breastfeeding. Avoid if you are allergic to almonds.

 

MD INTIMATE RESTORE

Q: What is MD Intimate Restore?

MD Intimate Restore is a revolutionary anti-aging serum for feminine rejuvenation to restore comfort, moisture, and sensitivity.

Q; How do I use MD Intimate Restore?

     Apply one pump of the clear lightweight serum to the outer labia majora, minora, and clitoris region. Use once per day.

Q: How soon will I notice the difference?

     Depending on your age and degree of dryness, will take 1-3 weeks.

Q: Will I see a faster result if I use it twice per day?

     Yes. However, once is often sufficient.

Q: I just had a baby, how long do I have to wait before starting MD Intimate Restore?

     If you had a C-Section, you can start right away. If you had a vaginal delivery, wait until your gynecologist has cleared you to resume sexual intercourse.

Q: How long would a tube of MD Intimate Restore Last?

     Using one pump once per day, you will get 2 months usage from one tue of MD Intimate Restore.

Q: Can I use MD Intimate Restore if I am postmenopausal?

     Yes, MD Intimate Restore was formulated by a board-certified female gynecologist to help restore normal moisture, skin thickness, and sensitivity for the feminine area. You can use it with or without hormone replacement therapy.

Q: Does MD Intimate Restore work for men too?

     We have anecdotal reports and feedback that it helps with male sensitivity. No clinical study data.

Q: Can I use MD Intimate Restore if I have chronic irritation or itch?

     We recommend seeing your health care provider to rule out other treatable causes such as infection or cancer. Once cleared then ok to use MD Intimate Restore. With regular usage, your skin should become thicker and more comfortable.

Q: Do I need to rinse off MD Intimate Restore?

     No, this lightweight fast-absorbing serum does not need to be rinsed off.

Q: Can I use it as a lubricant?

     MD Intimate Restore is not a lubricant. It is designed so that with regular usage, your body will produce its natural lubricant.

Q: How does MD Intimate Restore improve my sensitivity?

     There are nerve endings on a women's outer genitalia. With aging, stress, and hormonal changes, the nerve endings become less sensitive. Anti-aging peptides in MD Intimate Restore will help restore the nerve endings and sensitivity.

Q: Can I use MD Intimate Restore with my hormone replacement therapy?

     Yes, you can with or without HRT.

Q: I have overly sensitive skin. Can I use MD Intimate Restore?

     MD Intimate Restore is formulated without hormone, drug, petroleum, fragrance, and color. It is designed to restore the natural skin barrier for normal skin homeostasis.

MD ADRENAL PRO

Anti-Stress Capsules

Q: How quickly does MD Adrenal Pro work?

     Most notice in 1-2 days. You will notice less unpleasant responses to stress.

Q: Will I feel sedated or stimulated?

     No. MD Adrenal Pro has natural Ayurvedic herbs to achieve natural homeostasis so your body can deal with stress. It is not a stimulant or a tranquilizer.

Q: How does Adrenal Pro curb my stress eating?

     By minimizing excess cortisol secretion due to stress, you should experience less stress-related eating and belly fat.

Q: Can I take Adrenal Pro if I have high blood pressure?

     Yes. If your elevated blood pressure is due to stress, you may notice an improvement in the control of your blood pressure. Please do not stop your blood pressure medication without supervision from your physician.

Q: How many Adrenal Pro should I take?

     One capsule per day for normal everyday stress. For extra stress, take two per day.

Q: Does it matter if I take it day or night?

     You can take it either day or night. With or without food.

Q; What are adaptogens?

     Adaptogens are compounds that help to protect part of your DNA called telomeres. This is important as telomeres are a reflection of our biological age. Longer the telomeres, the younger our biological age. Adrenal Pro help protect telomeres against stress.

Q: Will Adrenal Pro help me sleep better?

     Stress can cause a paradoxical rise of cortisol at night leading to poor sleep. By decreasing the cortisol level in the evening, Adrenal Pro can help address anxiety and improve sleep if the cause of insomnia is excess cortisol.

Q: How does Adrenal Pro help me to shed belly weight and fat?

     By curbing stress eating.

Q: I feel burned out and tired. Can Adrenal Pro help?

     If you experience adrenal fatigue, Adrenal Pro can help. Depending on the degree of adrenal fatigue will determine the amount of time needed until you feel better. Please see your physician to rule out other causes such as anemia, hypothyroid, depression, etc.

 

MD INTIMATE FRESH

Q: I have an embarrassing odor in my private area. Will Intimate Fresh work?

     Many experience odor in the private area due to moisture and skin fold. Apply a dab of Intimate Fresh daily to help deodorize your feminine area and restore confidence.

Q: Does Intimate Restore work for men and women?

     Yes. Both men and women have odor-causing bacteria that thrive in a moist skin fold.

Q: How much do I use?

     A small dime size is enough. The tube should last you for 4-6 months.

Q: How does Intimate Fresh Work?

     Natural silver colloid to reduce odor-causing bacteria.

Q: Can I reapply?

     Yes, you can use it once in the morning and reapply at night.

Q: Can I use Intimate Fresh to reduce the odor from sweat?

     Yes.

Q: Does it work for odor due to menses?

     Yes. We want you to feel clean and confident.

Q: What about other odor-causing kin folds such as armpit and breasts?

     Yes

Q: I heard natural silver can reduce bacteria and viruses. Can I use it on my acne?

     Yes.

Q: I am getting skin irritation from constantly wearing masks. Can I use MD Intimate Fresh?

     Yes, it will help keep the skin area under the mask clean.